Are You As Ticked As Joe Brancatelli?
Joe Brancatelli delves into the phenomenon of inconsistency in hotel wireless pricing. He asks why some lower end lodgers offer service free while upscale lodgers charge your firstborn. It’s an old problem in a new suit he concludes. Hoteliers must choose between charging an a la carte price (often significantly raised) or lumping their Internet costs into general room fare. The a la carte price seems to add insult to injury when upscale hotel chains are already charging a hefty fee. Assuming your clients can expense Internet fees is a dangerous game. But the flip side also has its issues. Why force guests who opt out of internet service to shoulder some of the cost? We’ve been here before and we’ll be here a while Brancatelli says, invoking memories of the past
Remember trying to use the hotel room phone? Another reason to be appreciative of mobile phones, but where is the Internet equivalent? A client that allows you to securely connect to Wifi hotspots already in place? Why, that’s what we were thinking…
Tags: Add new tag, Brancatelli, hotel wireless, wifi
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